Smart-Tek Communications Inc.CYBERSECURITY • CLIENT SERVICES
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SMART-TEK COMMUNICATIONS INC.

Intake Terms

Version 2026-10-17.1

Purpose of this request

This form is for organizations or individuals seeking to discuss hiring Smart-Tek to investigate a suspected or confirmed cybersecurity incident. Submission is an inquiry only: it does not create an engagement, guarantee acceptance, establish a response time or reserve an investigator.

Separate scope, fees and authorization

Before any investigation, the parties must separately agree in writing on scope, fees, responsibilities, access permissions and evidence handling. Submission alone does not authorize Smart-Tek to access accounts, connect to systems, change settings, contact third parties or undertake investigation work. No payment is collected through this form.

Authority and accuracy

You confirm that you are authorized to share the information and records, including on behalf of the affected organization or person. Provide facts to the best of your knowledge, mark uncertainty honestly and avoid unrelated personal or confidential information. A reported indicator or normal system operation does not by itself establish whether a breach occurred.

Preserve evidence and use safe contact methods

Keep original records and submit copies. Avoid clearing logs or resetting equipment solely to complete this form. Do not send passwords, recovery codes or private keys. If an account or contact channel may be compromised, tell us a safer way to reach you. Ask John for an agreed method before transferring especially sensitive evidence.

Not an emergency response channel

This portal is not continuously monitored and submissions do not automatically send email alerts. For an ongoing incident, contact John by phone as well and follow your organization’s incident-response procedures. Do not wait for a form reply before taking time-critical action through your authorized response team.

Acknowledgment and language

By checking the consent boxes and submitting, you acknowledge these Intake Terms and the Privacy Notice in the selected language. The version, language and submission time are recorded. Available translations are intended to explain the same notice; contact John before submitting if any wording is unclear. Investigation outcomes cannot be promised at intake.